Proof of purchase is required for all warranty claims. During the limited warranty period, Suncatcher, Inc. will, at its option, repair or replace defective parts of this product, at no charge to the customer, subject to these limitations: This limited warranty does not include any postage, freight, handling, insurance or delivery fees. This warranty does not cover damage, defect or failure caused by or resulting from accident, external destruction, alteration, modification, abuse, misuse or misapplication of this product. Return Authorization is required for all returns. To obtain a Return Authorization, please contact us at firstname.lastname@example.org or call 847-783-5900.